Subject access request

Your legal rights

Under certain circumstances, you have rights under Data Protection Laws in relation to your personal data as set out below:

Access to your personal data

You have the right to request a copy of the personal data we hold about you together with other information about our processing of that personal data (known as a ‘subject access request’).

Correction of your personal data

You have the right to request that any incomplete or inaccurate data we hold about you is corrected or if we have incomplete information you may request that we update the information so that it is complete. We may need to verify the accuracy of the new data you provide to us.

Erasure of your personal data

You have the right to request us to delete or remove personal data that we hold about you. We may not be able to comply with your request of erasure for specific legal reasons, which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data

You have the right to object to our processing of your personal data for particular purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Restriction of processing your personal data

You have the right to request that we no longer process your personal data in certain circumstances.

Transfer of your personal data

You have the right to request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format.

Withdrawal of consent

You may withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.

Exercising your rights

If you wish to access your data please fill out the Subject Access Request form that is available under ‘Related Files’ below.

Information we require to process requests

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Fees

Usually you will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

Response times

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Contact details for further information

Data Protection Officer

The Authority’s data protection officer (DPO) has responsibility for ensuring compliance with Data Protection Laws. Individuals who have questions on the Authority’s compliance with Data Protection Laws can contact the DPO.

The Pensions Authority
Verschoyle House
28/30 Lower Mount Street
Dublin 2
D02 KX27
Email: dpo@pensionsauthority.ie
Phone: (01) 613 1900

The Data Protection Commission

The Data Protection Commission is responsible for upholding the rights of individuals under Data Protection Laws. Individuals who feel their rights are being infringed can complain to the Data Protection Commission, who will investigate the matter, and take whatever steps may be necessary to resolve it.

21 Fitzwilliam Square South
Dublin 2

D02 RD28
www.dataprotection.ie
Email: info@dataprotection.ie
Phone: 01 7650100 / 1800437 737